What do you mean by 'Floral Edition' designs?

All of my work is made up of collages using fabrics.* Some of my designs have been made into Floral Editions, where some of the fabrics used to create each animal or shape have been replaced with beautiful floral designs including Liberty fabrics. Where both a Floral Edition is available, in the listings I have included close-up images to clearly show the differences. Below is an example from the Animal World Map. Not all prints are currently available in both designs. Please contact me at hello@dustypinksandpolarbears.com if you would like to purchase a Floral Edition or standard version of a design not yet listed.

*please note it is a digital print of the original collage that is for sale.


 What are shipping timescales?

Orders are dispatched within 2-4 working days on unframed orders and 3-5 working days on framed orders. UK orders are sent 48 hour tracked delivery with Royal Mail. For full guidelines on international shipping timescales please see my shipping information page here.


Can I get my order faster than this?

If you need an order faster than this then please contact me and I will try my best to meet your timescales but I can't guarantee this in busy periods such as around Christmas.


Can I see a draft of my personalised order?

If you would like to see a draft of your order before it is printed please let me know at the time of placing your order and provide me with an email address to contact you with. I only provide drafts after an order has been placed.


Can I have a different size way to those listed?

I can accommodate most print sizes so long as it doesn't significantly alter the design of the print. Please contact me at hello@dustypinksandpolarbears.com for any requests. These can normally be completed ready for dispatch within 24 hours.


Can you make a print in another language? 

If you would like to see any of the prints in different languages please get in touch. I will require you to proof read the print before it is printed to ensure the text is correct!


Do you take commissions?

I love to hear what customers would like, but I can't guarantee that I will be able to take it on if it is too specific to that customer due to the time it takes to make each design. If it is something that I think I can list in my shop for sale then I will try my best to fit in your custom order. There is no extra charge for this and it will be a standard print price. Please get in touch at hello@dustypinksandpolarbears.com with details of your request.


Do you offer framing?

I offer a simple white frame with Perspex rather than glass to ensure that it is safe for areas used by children.

Available to fit A4, A3 and A2 prints. This frame is available to purchase with prints only. Prints are sold separately.

The frame will be shipped with the print inside and ready to hang. If you have bought multiple prints and only one is to be framed please note the picture to be framed in the personalisation box.

The frames are all 2cm wide for all sizes. This will naturally look larger proportionality on smaller sized prints.

Please note that no mounting options are available.


Where can I find a frame for my print?

My prints are  made in a large range of sizes for flexibility to frame your prints using popular frame stockists, such as IKEA, The Range, Habitat, John Lewis, Hobby Craft and Dunelm to name a few popular places for frames. Please ensure the size of frame you need is available for your print before confirming your purchase.

Please see my page 'Framing' for frames that I've found which I've put together as a helpful guide.


Can I return an item?

Please see separate page 'Shipping & Returns' for full details.


Can I exchange an Item?

Please see separate page 'Shipping & Returns' for full details.